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Published: September 11, 2023

UT Introduces New 24/7 Crisis Line for All Students

The University of Tampa Counseling Services has introduced a new 24/7 mental health resource for undergraduate and graduate students.

UT Introduces New 24/7 Crisis Line for All StudentsThe University of Tampa Counseling Services has introduced a new 24/7 mental health resource for undergraduate and graduate students.

UT has partnered with Christie Campus Health to provide an all-hours support line from licensed clinicians.  

Counselors have access to UT resources and can assist students in real time to get them the help they need. Students can receive in-the-moment support, crisis assistance, psychoeducation, assessment and referrals. 

We recognize that we are living in turbulent times, and the mental health needs of our students have been increasing,” said assistant vice president of wellness Gina Firth. “This new support line gives them access to assistance wherever and whenever they need it.”

The service that went live on June 1 replaces and expands upon UT’s previous after-hours on-call counselor model, which Firth said was not sustainable.

The support line’s number can be found on the back of the new UT ID cards and is available to students anytime, regardless of location. Students may also access the number through the Spartan Mobile Alert (SMART) app.

Students can call the toll-free number at (833) 755-0484 to reach the UT Student Support Line.

The service is also available to students studying abroad or living internationally through an app called 'iConnectYou', studentconnect.resourcesforyourlife.com or by calling +44 20 8987 6588.

Posters, flyers or business cards with the information and number are available from Wellness Services and can be obtained by emailing wellness@ut.edu.

In addition to sharing the number, if you become aware of a student who you think could benefit from support, you can fill out a Spartan Support Program form, and a case management team will investigate and intervene when necessary.


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