Skip to content

Grievance Process

The University of Tampa has adopted the following internal procedure to provide resolution of any complaint alleging discrimination based on a disability as described by Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act (ADA).

Many grievances can be resolved through discussion between the parties involved. Though no one is required to individually approach the other party, this is a good first step to resolving the problem. Should the student be unable to reconcile the complaint at this point, help by means of mediation between the student and the respondent should be sought through Student Accessibility Services. The director of Student Accessibility and Academic Support will first seek to informally resolve the issue. 

If the issue remains unsatisfactory, the student may request to meet with the assistant dean of Academic Services. A formal letter of grievance detailing the alleged discriminatory action should be filed with the assistant dean of Academic Services. All correspondence, as well as any other pertinent information, will then be reviewed by the assistant dean of Academic Services. The assistant dean of Academic Services may convene a meeting of all parties involved. The assistant dean of Academic Services will have the final decision concerning the outcome of the grievance. It is imperative that privacy be maintained by all parties involved in the grievance.

Should a student exercise his or her right to file with a governmental agency or file a court action, the assistant dean of Academic Services should be notified. The University reserves the right to terminate the internal grievance process if it is so notified.

Appeals Process

Student Accessibility Services is committed to a prompt and effective resolution of any student concern. A student may file an appeal if they have received a denial of a requested accommodation.

The appeals process is as follows:

  1. Informal Resolution: Student notifies Student Accessibility Services that they do not agree with the accommodation decision.
  • The director of Student Accessibility and Academic Support attempts to resolve the matter informally through a conversation with the student.
  1. Formal Appeal: If the matter is unable to be resolved informally, the student can submit a formal appeal.

The appeal must be submitted, in writing, to the Student Accessibility Services office email at accessibility.services@ut.edu. The appeal must be typed and double-spaced. Please print your appeal in black ink, sign and attach a copy as a PDF to the email. Handwritten appeals will not be accepted.

The appeal must include the following:

  • The name, UT ID, and contact information of the person initiating the appeal
  • A full description of the matter and any relevant information, including dates, time frames, and context
  • A statement of the requested resolution and the student’s rationale for the requested resolution

The appeal will be forwarded to the director of Student Accessibility and Academic Support.

  1. The Outcome: The director of Student Accessibility and Academic Support or designee will prioritize the appeal, review and respond to the student in an expedited manner. 

Any questions regarding this process can be submitted to Student Accessibility Services at accessibility.services@ut.edu.