Mail Services

The Mail Services Office is the primary source for shipping and receiving items for the University community, both internally and externally, and provides United States Postal Service (USPS) for the entire campus.

Hours of Operation

Front Window Services: Monday through Friday: 9 a.m.—5 p.m. Parcel Locker Access: Monday through Friday: 8 a.m. to 12 a.m. (Access with Spartan Card from 6 p.m. to 12 a.m.) Saturday and Sunday: 9 a.m. to 9 p.m. (Access with Spartan Card)

Inbound Mail and Packages

Regulations and Procedures for Student Mail and Packages

When shipping, ordering or providing your UT address use this format exactly:

First and Last Name
401 W. Kennedy Blvd
Box #
Tampa, FL 33606

Mailbox information is found in the "Contact" section of your Workday profile located in MyUTampa.

Always include a UT box number on any items shipped to avoid a delay. **DO NOT ADDRESS PACKAGES TO A P.O. BOX.** In doing so, it is highly possible that mail and packages will be delivered to an incorrect location in Tampa. Use the above address format exactly as it is written.

Please make sure to use the recipient’s full legal name. Do not use nicknames, second party names or in C/O. We cannot guarantee the delivery of items not addressed correctly. 

Do not send cash in mail or packages. We will not be responsible FOR LOST CASH.

Collecting Packages and Mail

Packages will be placed in parcel lockers or held behind the counter. Unclaimed packages will be returned to the sender after 15 days, with the exception of packages containing perishable items. Those packages will be returned after two days.

Residential students living on campus with properly addressed packages and first-class mail will receive an email notification from Mail Services indicating they have items to pick up. The email will direct students as to what type of item they have and where to pick up the item. Until the student receives an email, the item is not ready for pick up. Your student ID will be required to pick up items. 

Mail received with incorrect names or no names will be held for seven days. It is the responsibility of the recipient to check with mail services if expecting a package or mail and you have yet to receive an email notification. It is the recipient’s responsibility to be prepared to provide Mail Services with the tracking number and name of the sender. 

Receiving Mail and Packages Shipped to Campus

The Mail Services Office accepts packages from all major carriers and incoming mail from the United States Postal Service.

Mailing Outbound Packages

Mail Services offers outbound shipping services via USPS.

Services offered by Mail Services include the following:

• Stamp sales
• Insurance (We strongly recommend the insurance of all packages.)
• International
• Certified
• Express
• Delivery confirmation 

Outbound mail is picked up at 3 p.m. Monday through Friday. Mail Services is only able to accept cash for purchases. There is an ATM located on the first floor of the Vaughn Center. 

We do not offer any other outbound service other than USPS. 

UPS: UPS packages may be sent via UT’s bookstore, located on the first floor of Vaughn Center. There is also a UPS Store located at 301 W. Platt St. next to Walgreens.

FedEx: UT’s Mail Services Office does have a FedEx drop box located in the lobby for Express shipments only. The collection of this box occurs each workday at 6 p.m. You may contact FedEx by calling (800) 238-5355.

Forwarding Mail

Students may forward their mail, both temporarily for the summer as well as permanently when they move off campus. To do so, fill out the  Post Office Box Information form, and Mail Services will forward any USPS items to you.

Special Deliveries

All special deliveries (flowers, cakes, etc.) not delivered by a carrier (UPS, FedEx, USPS, DHL) will be directed to the Vaughn Center information desk.

Special deliveries will be held at the Vaughn Center Information Desk for up to 72 hours after delivery. The Vaughn Center Information Desk will notify students directly via their Spartan email that a package has been delivered for them. Students will then have 72 hours to pick up their delivery with proof of identification. Perishable items can only be held for 24 hours.  Items not picked up in the allotted time frame will be discarded. The Vaughn Center Information Desk is not responsible for any packages discarded after the allotted time frames.

If you have any questions, please feel free to contact the Mail Services Office by email at mailservices@ut.edu or by phone at (813) 257-3364.