Mail Services

Update March 25, 2020: To encourage physical distancing, as of March 26 Mail Services will temporarily suspend front window services and will announce re-opening at a later date. Students residing on campus will still be able to collect their packages and first class mail from the intelligent parcel lockers. Any questions or concerns should be directed to mailservices@ut.edu.

The Mail Services Office is the primary source for shipping and receiving items for the University community, both internally and externally, and provides United States Postal Service (USPS) for the entire campus.

These hours are for USPS mail pick-up, pick-up for packages located inside the mail services area and USPS outbound shipping needs.

Inbound Mail and Packages

Regulations and Procedures for Student Mail and Packages

Use this address format exactly:

First and Last Name
401 W. Kennedy Blvd
Box #
Tampa, Florida 33606

Always include a UT box number on any items shipped to avoid a delay. **DO NOT ADDRESS PACKAGES TO A P.O. BOX.** In doing so, it is highly possible that mail and packages will be delivered to an incorrect location in Tampa. Use the above address format exactly as it is written.

Please make sure to use the recipient’s full legal name. Do not use nicknames, second party names or in C/O. We cannot guarantee the delivery of items not addressed correctly. 

Do not send cash in mail or packages. We will not be responsible FOR LOST CASH.

Collecting Packages and Mail

Packages will be placed in parcel lockers or held behind the counter.
Residential students living on campus with properly addressed packages and first class mail will receive an email notification from mail services indicating they have items to pick up. The email will direct students as to what type of item they have and where to pick-up the item.

Until the student receives an email, the item is not ready for pick up.

Your student ID will be required to pick up items. Students have 15 days to pick up packages and first class mail. If items are not picked up within 15 days, the item will be returned to the sender.

Mail received with incorrect names or no names will be held for seven days. It is the responsibility of the recipient to check with mail services if expecting a package or mail and you have yet to receive an email notification. It is the recipient’s responsibility to be prepared to provide mail services with the tracking number and name of the sender. 

Receiving Mail and Packages Shipped to Campus

The Mail Services Office accepts packages from all major carriers and incoming mail from the United States Postal Service.

Mailing Outbound Packages

Mail services accepts United States Postal packages and mail only.

Services offered by mail services include the following:

• Stamp sales
• Insurance (We strongly recommend the insurance of all packages.)
• International
• Certified
• Express
• Delivery confirmation 

Outbound mail is picked up at 3 p.m. from Monday through Friday. Mail services only accepts cash for purchases. There is an ATM located in the lobby for convenience. 

We do not offer any other outbound service other than USPS. 

UPS: UPS packages may be sent via UT’s bookstore, located on the first floor of Vaughn Center. There is also a UPS Store located at 301 W. Platt St. next to Walgreens.

FedEx: UT’s Mail Services Office does have a FedEx drop box located in the lobby for small items. The collection for this box is each work day at 6 p.m. You may contact FedEx by calling (800) 238-5355.

Forwarding Mail

Students may forward their mail, both temporarily for the summer as well as permanently they move off campus. To do so, go to SpartanWeb and follow the links on the Campus Life page. Fill out the  Post Office Box Information Form, and mail services will forward any USPS items to you.

Special Deliveries

All special deliveries (flowers, cakes, etc.) not delivered by a carrier (UPS, FedEx, USPS, DHL) will be directed to the Vaughn Center information desk.

If you have any questions, please feel free to contact the Mail Services Office at (813) 257-3364 or mailservices@ut.edu.