Shipping to Campus

When shipping, ordering or providing your UTampa address use the following address format exactly as is written below:

Last Name, First Name - 01234 (box # found in Workday)
401 W. Kennedy Blvd.
Tampa, FL 33606-1490

Mailbox information is in the "Contact" section of your Workday profile in MyUTampa. Additional information can be found on the Mail Services box information page.

• DO NOT ADDRESS PACKAGES TO "P.O. BOX." Doing so will incorrectly route mail and packages and deliver them to a Post Office location in Tampa that is not affiliated with UT. There is no need to use Box #, PO Box # or even the # sign.
• We cannot guarantee the delivery of items addressed incorrectly. Do not use nicknames, second-party names or in C/O. Please make sure only to use the recipient’s full legal name.

Special Deliveries

All special deliveries (flowers, cakes, etc.) not delivered by a carrier (UPS, FedEx, USPS, DHL) will be redirected to the Vaughn Center information desk.

Special deliveries will be held at the Vaughn Center Information Desk for up to 72 hours after delivery. The Vaughn Center Information Desk will notify students directly via their Spartan email that a package has been delivered for them. Students will then have 72 hours to pick up their delivery with proof of identification. Perishable items can only be held for 24 hours. Items not picked up in the allotted time frame will be discarded. The Vaughn Center Information Desk is not responsible for any packages discarded after the allotted time frames.

Direct store and grocery deliveries (Shipt, Instacart, Target, Whole Foods, Walmart, etc.) are not accepted at Mail Services or the Vaughn front desk. Students will need to coordinate directly with the service provider for delivery.

Collecting Packages

Mail Services makes every effort to process packages delivered so they are available on the same day. The start of semesters is very busy for Mail Services as we work to accept, process, sort and notify students of their packages. During these peak times, students should expect a two-to-three-business-day processing time before packages are ready for retrieval. Residential students actively living on campus with properly addressed packages will receive a total of two email notifications from Mail Services.

• Until the student receives the second email the item is not ready for pick up.
• Your student ID will be required to pick up items.
• Packages made available through the parcel lockers expire after two days and will then need to be collected from the front counter.
• All unclaimed packages will be returned to the sender after 15 days, except for packages containing perishable items. Those packages will be returned after two days.
• Packages received with incorrect, or no names will be held for seven days and then returned to the sender if unclaimed.
• Mail Services is unable to release any package received with incorrect names or no name without proof of tracking information and name of the sender. It is the responsibility of the recipient to contact Mail Services in the event you are expecting a package and have yet to receive notification.
• Mail Services does not have access to USPS, FedEx, UPS or any other carrier's internal tracking systems.

Mail

Outside of peak times, First-Class Mail® is processed and made available to the recipient the same day. Residential students actively living on campus will receive an email notification from Mail Services.

• MAIL SERVICES ISN'T RESPONSIBLE FOR LOST CASH. We strongly advise against sending cash in mail or packages. If necessary, we urge you to please use a trackable service.
• Mail and packages received with visible damage or appear to have contents missing will be documented and made available to the recipient.
• Any mail with incorrect names, nicknames or no name will be returned to the sender. This includes mail addressed to students who no longer live on campus and mail forwarding has expired.
• Please follow these links to File A Claim, if you need to Report Missing Mail or if you're experiencing Delayed Mail and Packages.

Forwarding Mail

Mail Services provides "piece-by-piece" forwarding of primarily First-Class Mail® service only. All other carriers’ items will need to be returned to the sender. Additional information can be found on our Mail Services Box Information webpage.

• All residential students should submit a mail forwarding form prior to leaving on-campus housing. The forwarding address provided is effective upon submission and will expire in three months.
• Mail forwarding during Winter Leave is available by special request only.
• Forwarding services are not available during Thanksgiving or Spring breaks.

Outbound Packages

Mail Services offers select outbound shipping services via USPS. Outbound mail is picked up by 4 p.m. Monday through Friday.

Services offered include the following:

• Stamp sales
• Insurance (We strongly recommend the insurance of all packages.)
• International
• Certified
• Express
• Delivery confirmation

USPS is the only outbound service offered at this time.

UPS: UPS packages may be sent via UTampa’s bookstore, located on the first floor of Vaughn Center. There is also a UPS Store located at 301 W. Platt St. next to Walgreens.

FedEx: UTampa’s Mail Services Office does have a FedEx drop box located in the lobby for Express shipments only. The collection of this box occurs each business day at 6 p.m. You may contact FedEx by calling (800) 238-5355.