Confronting criminals is tricky, and it’s something Dervaes does with a whole lot of empathy. “Once they’re caught, a lot of times they think their life is coming to an end and everyone will hate them. My response is: No, they won’t hate
you
. They will hate
what you did
,” he says. “Auditors are not trained to be mental health counselors, but I try to explain to them that life may be different in the future, but it does go on.”