Medical Services Frequently Asked Questions

We do not accept U.S. mail, email or faxed forms. Immunization dates must be entered and the forms must be uploaded to Med+Proctor. If you do not enter immunization dates and upload the forms, the Health Center is unable to verify your information.

Upload your health forms to Med+Proctor.

Your Spartan domain and password will be sent to you via email from the Admissions Office.

No, the health insurance cannot be waived. It is the policy of The University of Tampa. If you have private insurance, it is best to keep it.

All full-time undergraduate and all international students are eligible to use the Health Center, once registration fees are paid and financial obligations are met. If your fees are paid, domestic graduate students have the option to purchase United Health Care Student Resource insurance or pay fee for service.

Students are eligible for the following:

• The health center maintains an in-housing dispensing pharmacy that contains approximately 40 medications to treat common illnesses. There is a co-pay of $10 or $15 for each medication dispensed.
• Treatment of acute illness, minor injuries, urinary tract infections
• Birth Control: Oral contraception, Depo Provera, Plan B and Ella are covered
• Immunizations: Covered at recommended ages per CDC guidelines
• Women’s Care: A Pap smear is covered for women 21 and older every three years. GYN exam is covered for all eligible women.
• Mental Health: Covered as any other sickness
• PPD/Quantiferon test
• STI screening

Due to federal privacy laws, the health center may not communicate with anyone other than the patient about their care without their consent. By law, medical records for patients 17 and under are available to parents/legal guardians.

Students are required to get a referral from the health center, prior to receiving care/treatment off-campus with a specialist, urgent care or hospital. A referral is NOT needed if the health center is closed for business or if the student is more than 25 miles away from the health center. If a student has other insurance, the student should check that the off-campus provider takes both insurances. 

No, the health center does not fill outside prescriptions. The health center is licensed to dispense prescriptions that are written by a provider at the Health Center who is treating you for an illness or injury.

No, the health center is open Monday–Wednesday from 8:30 a.m.–5 p.m., Thursday from 9:30 a.m.–5 p.m. and Friday from 8:30 a.m.–5 p.m. For severe or potentially life-threatening medical emergencies, call 911 or go to a local emergency room.

Included with your student insurance plan and provided by HealthiestYou (a national telehealth service) is a 24/7/365 access to a board-certified physician online or by phone (where permitted). This service is especially helpful for minor illnesses, such as allergies, sore throat, earache, pink eye, etc. Access via MyAccount at www.uhcsr.com. The toll-free number is (855) 866-0895.

Nearest Walk-In Clinic:
TGH Urgent Care powered by Fast Track
303 W. Palm Ave.
(813) 925-1903

Nearest Hospital:
Tampa General Hospital
1 Tampa General Circle
(813) 844-7000

Student Health Services makes an effort to serve as many patients as possible each day and to work around your busy class schedules. We utilize an appointment-based scheduling model to ensure there are available appointments each day.

Attendance is the responsibility of the student, and instructors have the discretion to approve or disapprove any absence. Students are responsible for promptly notifying their instructors about absences caused by an illness or injury, preferably prior to the class time rather than after the class time. If you are seen at the SHS, at the provider's discretion, they may offer a statement in support of consideration of an excused absence. Only the instructor may excuse an absence.

Students who are under the care of a medical provider outside of the Dickey Health and Wellness Center (DHWC) should provide a note from their medical provider to their professors regarding their absence as noted in the general attendance policies. There is NO circumstance in which DHWC can provide a note if you were NOT seen by our providers. 

All students are required to communicate directly with their professors about their absence as noted in UT's attendance policy

The UT Health Guidance Team, made up of representatives from the Office of the President, the Office of the Provost, Human Resources, Wellness, Medical Services, Residence Life, Student Affairs, Communications and Public Affairs, and Operations monitors all community health threats and meets regularly to discuss responses to the threats to preserve the health and well-being of all UT community members and guests. The committee regularly consults with the Florida and Hillsborough County Departments of Health, and reviews guidance from various sources including, but not limited to, the Centers for Disease Control and Prevention (CDC), the American College Health Association (ACHA) and the National Collegiate Athletic Association (NCAA).