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The goals of the Facilities Management Department are to provide safe, reliable, quality service to support the academic goals and community involvement of the University. Department staff aim to maintain a safe, clean, and attractive learning, working, and living environment. This begins with effective communication, trained staff and comprehensive, preventative maintenance and appearance care plan. Facilities is also responsible for managing design and construction for all campus enhancements. Through these efforts, Facilities Management strives to preserve and enhance the physical assets of UT utilizing facilities' best practices, emerging and sustainable technologies, and responsive staff.

Maintenance Request

Office Information

Office Hours: 7 a.m. - 6 p.m., Monday - Friday

Location: Thompson Building, PO Box 76F
Telephone: (813) 253-6227
Fax: (813) 258-7291

How to submit a maintenance request.

1. Determine whether your work request is an emergency.

An emergency is any situation that threatens lives, could cause serious injuries or effects the scheduled operations of the buildings, equipment or utilities. Examples are: smoke, gas, or burning odors, no air conditioning, backed up drains, overflowing toilets or broken windows.  If the request is an emergency related to life safety such as fire, call 911. If the request is building or equipment related (flooding, power, etc.) call our office at 813-253-6227. All other work requests are considered routine and require a written work order.

2. Contact Facilities Management.

If your request is a non-life threatening emergency between the hours of 7 a.m. and midnight, please notify Facilities Management immediately at (813) 253-6227.

If your request is an emergency between the hours of midnight and 7 a.m. please contact Campus Safety immediately at (813) 257-7777.

Facilities Management office hours are from 7 a.m. – 6 p.m., Monday through Friday. If you have a maintenance request, please submit a Maintenance Request or call (813) 253-6227 until midnight (12 a.m.) 

Please be prepared to provide your contact information, exact location of the issue and as much detail as possible. Work will be scheduled and completed as soon as possible. 

3. Continue communication with Facilities Management.

You will be notified after the work has been completed primarily via door hangers. Work orders requiring parts may receive a notification of delay. Please contact the Faciliites Management office at faciloffice@ut.edu office if there are further problems.

Department Contacts