The Information Technology (IT) Department provides a Student Help Desk
service to assist students with connecting to the Campus Network, virus
protection, spyware removal, file recovery and device drivers. If you
need assistance, you can contact the Student Help Desk via email at StudentHelp@ut.edu
or at (813) 253-6293. The Student Help Desk is located at the front desk of the
Jaeb Computer Center. The hours of the Student Help Desk coincide with
the hours of the Jaeb Computer Center.
All students can reset (change) or unlock their network (Spartans Domain) password at reset.ut.edu. All students should enroll in the self-service Spartans Domain account password utility. Once enrolled, you will be able to change your password, reset your password if it's expired or you have forgotten it, and unlock your Spartans Domain account without contacting the Help Desk.
your computer, whether PC or Mac, needs general repair, please contact a
local repair shop. These repair shops are not affiliated with the
University. The University makes no warrants or claims as to the
merchantability of any hardware, software or services obtained from
Network cards or network cables may be
purchased from the Campus Store or another local vendor. Please contact
the Student Help Desk if you need advice on selecting a network card or
network patch cable.
University assumes no financial responsibility for damages or loss of
personal property of students. Personal property insurance coverage is
recommended if you are not covered by your parent’s personal property