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Appointments and Health Insurance

Schedule a student medical appointment: 
(813) 253-6250

Certain types of appointments are available only on certain days. Only emergencies are guaranteed to be seen without an appointment.

Students should use the Student Health Portal to complete medical visit forms prior to their appointment. This allows the student to complete forms at their convenience, accurately and in privacy, also shortening their time in the Health and Wellness Center lobby where they may be exposed to other illnesses.

Students who do not complete visit forms on the portal must arrive at least 10 minutes prior to their scheduled appointment time in order to complete the forms. Students who are 10 minutes or more late for their appointment will be rescheduled.

No-show Fees

Due to high patient demand and the limited availability of appointments, the health center has instituted the following no-show fees:

  • Counseling Appointments: $25 fee if not canceled a minimum of 24 hours before appointment time.
  • Women's Health Appointments: $25 fee if not canceled a minimum of two hours before appointment time.
  • Nexplanon Placement or Removal Appointments: $50 fee if not canceled a minimum of two hours before appointment time.
  • Any Other Appointments: $25 fee if not canceled a minimum of two hours before appointment time.

Students can cancel appointments through the Student Health Portal, by sending an email to healthcenter@ut.edu or by calling our office at (813) 253-6250.

Student Health Insurance

If you are a full-time undergraduate or international student who has paid your student health fee or a full-time graduate student who has elected to purchase the student insurance policy, many of the center’s services are covered 100 percent by student health insurance. Medical Services is not contracted to provide services under any other health insurance policy other than the student health insurance. For services that are not covered by student health insurance, Medical Services charges a reasonable fee at the time of visit.

Full-time undergraduate and international students:

Full-time undergraduate and all international students pay a mandatory student health fee each semester. This provides for full use of the Dickey Health and Wellness Center, which includes health, counseling and wellness services.
 
The student health fee also includes a premium paid for a student injury and sickness insurance plan through United HealthCare Student Resources. Benefits under this policy are paid at 100 percent when provided at the Dickey Health and Wellness Center on campus. Off campus benefits are not fully covered and require out of pocket payment.
 
Service provided off-campus at a preferred provider is covered under the following conditions:
  • First $2,500 in claims: Insurance pays covered benefits at 80 percent and student pays 20 percent
  • After $2,500 in claims have been paid: student pays $2,500 deductible
  • After $2,500 deductible is met: Insurance pays covered benefits at 100 percent
  • Diagnostics (Xrays, Labs, etc…) ARE subject to the above out-of-pocket costs.
  • ER expenses: $100 copay and subject to the above out-of-pocket costs 
 
It is not advised to drop any existing private insurance policy you have in addition to the school insurance policy. The student policy can be used in conjunction with other insurance policies to provide better coverage with less out of pocket costs based on policy guidelines.
For detailed information on the student health fee, go to Student Health Fee FAQ.

Full-time graduate students:

Full-time graduate students have the option of voluntarily purchasing a health insurance policy through United HealthCare Student Resources. This policy may be used at the Dickey Health and Wellness Center for covered benefits. To learn more or to purchase this policy, students should call United HealthCare Student Resources Customer Service at (888) 224-4846

Accessing Your Student Insurance Info:

You can access the following information online or on the smart phone app:

  • Display and print your ID card
  • Find a network provider
  • Find the closest network pharmacy
  • Check on your claims
  • Review policy coverage

Steps to using online resources:

  • Go to www.uhcsr.com
  • Register a user name and password using your Spartans.ut.edu email address
  • Follow links and search options to access the information you need

For more information or any questions pertaining to the student health insurance policy or coverage details, please call United HealthCare Student Resources Customer Service at (888) 224-4846 or email customerservice@uhcsr.com.