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After-Hours and Medical Emergencies

Medical Emergencies

In case of emergency, call (or ask someone to call) 911 to dispatch rescue personnel immediately.

After Hour Non-Emergency Attention

Your student health insurance policy provides you with access to a telephone nurse line and telephonic counseling. Students can call toll-free (877) 950-5004, 24 hours a day, seven days a week, to speak with a registered nurse for advice about any health concerns, to access an audio library of more than 1,100 health and well being topics, or to access counseling services with a licensed clinician.

You may also go to for the equivalent of 80 encyclopedias of health and wellness information. 

If you need immediate medical attention after hours, we recommend using one of the following facilities located close to campus: 

South Tampa Immediate Care – located at 602 S. Howard Ave. (across from Evos restaurant and behind Chase Bank). Hours are Monday-Friday, 8 a.m.-10 p.m. and Saturday-Sunday 9 a.m.- 5 p.m. No appointment needed. (813) 579-4862. 

The Minute Clinic – located inside the CVS pharmacy at 611 South Howard Ave. Hours are Monday–Friday 8:30 a.m. to 7:30 p.m., Saturday 9 a.m. to 5:30 p.m., and Sunday 10 a.m.-5:30 p.m. No appointment needed. (866) 389-2727.

Tampa General Medical Group – located at 2501 W. Kennedy Blvd. Saturday Hours Only: 9 a.m.–4 p.m. No appointment needed. (813) 844-1385.

FOI Orthopaedic Urgent Care (urgent care for bone, joint or muscle injuries) -located at 909 N. Dale Mabry Hwy. Hours are Monday-Thursday, 8 a.m.-8 p.m., Friday 8 a.m.-4 p.m. and Saturday 8 a.m.-3 p.m. No appointment needed. (813) 287-9372.

The student insurance policy through United HealthCare Student Resourcesprovides coverage for off-campus care without a referral ONLY if the Health and Wellness Center is closed or when emergency treatment is required.

Service provided off campus at a preferred provider is covered by the policy under the following conditions:

  • First $2,500 in claims: Insurance pays covered benefits at 80 percent and student pays 20 percent
  • After $2,500 in claims have been paid: student pays $2,500 deductible
  • After $2,500 deductible is met: Insurance pays covered benefits at 100 percent
  • ER expenses$100 copay and subject to the above out-of-pocket costs

There are also conditions that are excluded by the policy. A list of these exclusions can be found in the full policy.