Education1992, Auburn University, B.S.
2001, University of South Florida, MBA
2008, University of South Carolina, Ph.D.
Courses TaughtPersonal Selling and Sales Management
Principles of Marketing (Honors)
Marketing Management and Customer Value (MBA)
Career SpecialtiesShane Smith specializes in the fields of service quality and professional sales.
Professional and Community Activities:Smith's professional experience includes an extensive B2B sales and services background as well considerable time spent in the sports, entertainment and leisure industry. Smith is greatly involved with the business community and assisting organizations with furthering their ability to assist their customers through proper sales and service strategies/training programs. He has published several articles in peer-reviewed journals as well as authoring a chapter in a leading business book.
Honors and AwardsSmith has won teaching awards including the Outstanding Teaching Award at the University of South Carolina.