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Information Technology Operations

IT Operations is responsible for the overall customer support and service delivery of IT. The information technology landscape evolves quickly, and new technology enables institutions to think differently about how IT services are delivered. The resulting ecosystem is complex, and IT operations must adapt to the changing environment. 

Our first priority is providing a stable computing environment that consistently delivers an excellent end-to-end IT service. 

The following areas make up the composition of IT Operations:


User Services:

Technical Support

Helpdesk

Media Services

Lab Services

Asset Management

Infrastructure:  

Network

Server

Telecom

Web Services