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General Questions

What is MyUTampa powered by Okta?
Which browsers does MyUTampa work on?
Who do I contact for support?

Getting Started

How do I log in to get access to MyUTampa powered by Okta?
What is my username and password for MyUTampa powered by Okta?
How do I create MyUTampa powered by Okta profile?

Making Changes to Profile
How do I reset MyUTampa Password?
How do I change my secondary email address?
How to change the "Forgot Password" question?
What do I do if I am locked out? 
How do I change my security image?

Dashboard Configuration
How do I create a new tab?
How many tabs can I have?
How do I delete a tab?
How can I change the order in which my apps appear?
How do I move an app from one tab to another?
How do I search an app if I cannot remember which tab I put it on?    

Mobile
What is Okta Mobile?
How do I set up Okta Mobile?

Multi-Factor Authentication 
How do I set up multi-factor authentication? 
How do I reset my multi-factor if I have a new phone or changed my number?

General Questions

What is MyUTampa powered by Okta? | Back to top.

Okta has been rebranded to MyUTampa – your launchpad to many of the applications you use every day on your computer and mobile device. This new portal makes accessing UT applications easier and reduces the number of accounts and passwords you have to remember.  

Which browsers does MyUTampa powered by Okta work on? | Back to top. 

MyUTampa supports the following web browsers: Internet Explorer, Firefox, Safari and Chrome.  

Who do I contact for support? | Back to top. 

Contact the ITS Help Desk at (813) 253-6293.


Getting Started

How do I log in to get to access to MyUTampa powered by Okta? | Back to top. 

To open MyUTampa, go to www.ut.edu/myutampa in any web browser (Internet Explorer, Firefox, Chrome, etc.) and click the Log in to MyUTampa button.

What is my username and password for MyUTampa powered by Okta? | Back to top. 

MyUTampa will use the same user ID and password you use to log in to the University network. 

How do I create MyUTampa profile? | Back to top. 

View instructions to setup MyUTampa profile (PDF).

Making Changes to Profile

How do I reset MyUTampa password? | Back to top. 

To change your MyUTampa password, login to https://www.ut.edu/myutampa and click login on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item. 

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Go to the Change Password section, and select Edit. Enter current password, new password and repeat new password. Click Change Password and click Save.

Okta_faq3

How do I change my secondary email address?  | Back to top. 

To change your secondary email address information, login to https://www.ut.edu/myutampa and click login on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Okta_faq1

Go to the Personal Information section and select and select Edit. Enter the new secondary email address and click Save.

 Okta_faq5

 

How to change my "Forgot Password" question? | Back to top. 

To change your forgotten password question, login to https://www.ut.edu/myutampa and click login on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Okta_faq1

Go to the Forgotten Password question section, and select Edit. Choose a new question, enter your answer and click Save.

 Okta_faq4

 

What do I do if I am locked out? | Back to top. 

If you cannot log into MyUTampa, click the 'Forgot Password' link on the MyUTampa login screen to reset your password or contact the IT Help Desk at (813) 253-6293. 

How do I change my security image? | Back to top. 

To change your security image, login to MyUTampa on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Okta_faq1

Go to the Security Image section and select Edit. Select a new security image and click Save.

Okta_faq2

Dashboard Configuration

How do I create a new tab? | Back to top. 

To create a new tab, click on the '+' sign next to the last tab. You will be asked to enter a new tab name (for example, "Personal"). Enter the new name of the tab and click save to create it.

How many tabs can I have? | Back to top. 

You can have up to five tabs.

How do I delete a tab? | Back to top. 

To delete a tab, you will need to move all applications out of that tab into another one. Once the tab has been emptied, you will see a Delete Tab option. Select that option, and your tab will be deleted.

How can I change the order in which my apps appear? | Back to top. 

To change the order of your apps, click and hold on an app icon, then drag and drop the app to the location you would like it to be displayed.

How do I move an app from one tab to another? | Back to top. 

To move an app from one tab to another, click and hold on the app icon, then drag and drop your app to the new tab.

How do I search an app if I can't remember which tab I put it on? | Back to top. 

At the top of your dashboard, you can find apps in the "Launch App" search bar. If you can't remember which tab your app is on, go to the Launch App search, type in the name of your app and select the name to open it.

Mobile

What is Okta Mobile? | Back to top. 

Okta Mobile is an application that you download from either the App Store (Apple users) or the Google Play Store (Android Users). It allows you to have the same access to your MyUTampa Application via your mobile device, which means you don’t have to be at your desk to get your work done. Ensure that you are installing Okta Mobile and not Okta Verify.

How do I set up MyUTampa on mobile? | Back to top. 

For Apple users, go to App Store and download Okta Mobile.

For Android users, go to the Google Play Store and download Okta Mobile.

Once installed, you will need to enter our organization name “utampa” (without quotes), your MyUTampa username and password. Once authenticated, Okta Mobile will ask you to create a PIN. Simply confirm your PIN again, and you are ready take Okta on the road.

 Okta_faq6

 

Multi-factor Authentication

How do I setup multi-factor authentication? | Back to top. 

If you are faculty, staff or student employee and are off-campus, you will need to set up a multi-factor authentication to log into Workday. Please ensure you have downloaded Okta Verify. View instructions on installing multi-factor (PDF).

How do I reset my multi-factor if I have a new phone or changed my number? | Back to top. 

If you are faculty, staff or student employee and you swap out your phone or get a new phone number, view instructions on reseting multi-factor (PDF). If any questions contact the ITS Help Desk to reset your multi-factor.