Should I contact The University of Tampa or Tech Support for help?
Please contact Gina Firth, associate dean of students, who is MyStudentBody administrator for The University of Tampa for the following:
- School specific information, such as the code for registration
- Your user name and password
- Course requirements
- If you used the wrong school code to register
- You were locked out of a course after maxing out the number of attempts on the post-quiz
You should contact MyStudentBody technical support if you have trouble with the MyStudentBody website, such as getting an error message or other technical problems.
should expect a reply by the end of the next business day following
your request. Tech Support is available Monday through Friday from 9
a.m. to 5 p.m. EST.
Remember, you can help them resolve your
problem more quickly by providing a detailed description of your
problem, including what you were doing when you experienced the problem.
What are the technical requirements for using MyStudentBody?
will work best if you use the Internet Explorer 7 or 8 Web browser,
Firefox 3.0 browser, or Safari 3 or 4. You also need Adobe Flash to use
the multimedia tools, videos and audio clips, and you may need Adobe
Reader to view some of the documents in the Admin and Parent topic
Adobe products.) Additionally, you may need Java and RealPlayer to use
some of the tools and reports in Nutrition, Stress, Tobacco and Sexual
Some of these questions are personal. How is my privacy protected?
only personal information that the school’s administrator can see is
information about your completion of a course (for example, “Joe Smith
passed the first year course on 2/5/09 with a score of 90%”). Otherwise,
they see only de-identified, aggregate information that is not
personally tied to you (for example, “40% of students reported drinking
in the past two weeks”).
This protects your privacy and complies
with federal law under the Family Educational Rights and Privacy Act
How do you keep my data safe and secure?
Socket Layer (SSL) encryption is used for the MyStudentBody website,
and uploaded data is stored on a server located in a secure facility.
This facility uses security measures including 24/7 on-site security,
security cameras and user access control by a combination of biometrics,
digital card, ID card and keyed cage. All servers are placed behind
For more information, visit MyStudentBody technical support.